{"id":64,"date":"2024-07-21T02:12:46","date_gmt":"2024-07-21T02:12:46","guid":{"rendered":"https:\/\/lantasoda.com\/?page_id=64"},"modified":"2025-07-16T11:20:06","modified_gmt":"2025-07-16T04:20:06","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/lantasoda.com\/en\/chinh-sach-doi-tra\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"<p><strong>1. Return policy:<\/strong><\/p><p>You can return or change order in these cases:<\/p><ul class=\"wp-block-list\"><li>Problems from our manufacturer<\/li>\n\n<li>Wrong orders.<\/li>\n\n<li>Wrong quantity.<\/li>\n\n<li>Outlook problems, such as: torn, scratched, ... packages.<\/li>\n\n<li>Within 24 hours after receiving products, if you are unsatisfied with them, you can return or exchange your order.<\/li><\/ul><p><strong>2. How to ruturn:<\/strong><\/p><p><strong>A. For customers in HCMC:<\/strong><\/p><p>- Right after receiving products, please check them carefully and return to the deliverer if needed.<\/p><p>- All return cases after that, please contact us via hotline :&nbsp;<strong>0888.503.588<\/strong>&nbsp;to inform the status of products and reason to return. We will exchange them right after getting back products from you.<\/p><p>Alternatively, you can come directly to the address: 40 B\u00e0 Huy\u1ec7n Thanh Quan Street, Xu\u00e2n H\u00f2a Ward, Ho Chi Minh City to exchange or return the goods.<\/p><p><strong>B. For others customers:<\/strong><\/p><p>Please inform us of products' status and return or exchange reason. Contact us via<\/p><ul class=\"wp-block-list\"><li>Hotline:&nbsp;<strong>0888.503.588<\/strong>&nbsp;( Hot line)<\/li>\n\n<li>Facebook:&nbsp;<a href=\"https:\/\/www.facebook.com\/lantasoda\">https:\/\/www.facebook.com\/lantasoda<\/a><\/li>\n\n<li>Email&nbsp;<a href=\"mailto:info@lantasoda.com\">info@lantasoda.com<\/a>&nbsp;<\/li><\/ul><p>After getting back products, we will check if it meets our return policy. LANTAS\u00d4DA will call or send you an email to inform of return agreement \/ disagreement. In case your products don't meet our return policy, you will be responsible for delivery fee to get back your products.<\/p><ul class=\"wp-block-list\"><li>Return within 30 days of the date you receive the products.<\/li>\n\n<li>Qu\u00e1 th\u1eddi gian tr\u00ean LANTAS\u00d4DA s\u1ebd kh\u00f4ng x\u1eed l\u00ed.<\/li><\/ul><p class=\" translation-block\">Note: LANTAS\u00d4DA just exchange products, no refund.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u0110i\u1ec1u ki\u1ec7n tr\u1ea3 h\u00e0ng: Tu\u1ef3 theo lo\u1ea1i s\u1ea3n ph\u1ea9m m\u00e0 ch\u00fang t\u00f4i c\u00f3 c\u00e1c ch\u00ednh s\u00e1ch \u0111\u1ed5i h\u00e0ng ho\u1eb7c tr\u1ea3 l\u1ea1i h\u00e0ng kh\u00e1c nhau. Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng, tr\u1ea3 l\u1ea1i h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau: 2. C\u00e1ch th\u1ee9c \u0111\u1ed5i h\u00e0ng v\u00e0 tr\u1ea3 h\u00e0ng: A. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i TP.HCM:&hellip;&nbsp;<a href=\"https:\/\/lantasoda.com\/en\/chinh-sach-doi-tra\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">RETURN POLICY<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-64","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/pages\/64","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":7,"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/pages\/64\/revisions"}],"predecessor-version":[{"id":522,"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/pages\/64\/revisions\/522"}],"wp:attachment":[{"href":"https:\/\/lantasoda.com\/en\/wp-json\/wp\/v2\/media?parent=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}